Karen Ly
Office Assistant
Karen has been with Hearing and Low Vision Solutions since 2015. As a Technical Assistant, Karen is able to work with clients through various aspect of her position.
She is the person who will send your hearing evaluation to your insurance for approval, and she also helps to teach various aspects of hearing aid maintenance, does follow-ups, and helps out wherever she can to make the client experience smoother.
Karen is fluent in Cantonese and Mandarin and acts as a translator for clients. She finds it exciting to meet new people everyday in the office. The most satisfying part of Karen’s role is being able to see a smile on a client’s face after they have been fitted with hearing aids.
Outside of the office, Karen enjoys going for walks to stay healthy. She used to play a lot of sports such as ping pong, volleyball, badminton, tennis, and squash ball.